Privacy Policy

PRIVACY POLICY


At BootayBag we are people, too. And like all people, we like privacy. We won’t share or sell your personal information.. In general terms, we collect information so we can ship your BootayBags to you and improve our website and products.

BootayBag collects information (such as your name, shipping and billing address, credit card number, email address, etc.) from you that we need to:

 

Process your order

Provide you with company support

Send you newsletters and special BootayBag offers

BootayBag will set and access our own cookies on your computer to allow you to purchase on our site.

 

BootayBag may provide information collected by us with third parties to help process your order. 

BootayBag will not share or sell your personal information (e.g. your email address, your credit card information, your name, your address, etc.) to any third party for their independent use or benefit. Further, at your request, BootayBag will provide you with a copy of the information we have collected about you and, under certain circumstances, you may have that information removed.

Text Marketing and notifications:
By entering your phone number in the checkout and initializing a purchase, subscribing via our subscription form or a keyword, you agree that we may send you text notifications (for your order, including abandoned cart reminders) and text marketing offers. Text marketing messages will not exceed 30 a month. You acknowledge that consent is not a condition for any purchase. If you wish to unsubscribe from receiving text marketing messages and notifications reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you with in any of our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests will not be accounted as a reasonable means of opting out. Message and data rates may apply. For any questions please text HELP to the number you received the messages from. You can also contact us for more information. If you wish to opt out please follow the procedures above.

This version of our Privacy Policy was posted on December 3rd, 2020, and becomes effective on January 3rd, 2021. Future changes to this Privacy Policy may be made at any time by posting notice of the changes on the site, with the changes effective 30 days after BootayBag's posting of the notice. To ask questions about this policy or to remove your personal information from our database, please feel free to write us at hello@bootaybag.com.

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Frequently Asked Questions

Text Us! Text BBHELP to 833-377-8140

  • Track My Bag

    Oops- BB HQ has a small delay in getting out orders for January. We will email tracking as soon as possible. XO

    You can track your bag right within your customer portal! On the Subscription tab we have an active tracking bar to show you where your order is.

    If you are looking for more details click here or track on USPS directly.

    Please note, once shipped there is a 3-5 day black out period where your tracking will not update. Once scanned in the US, tracking will update regularly.

    Most orders arrive within 10-13 days.

  • Happiness Guarantee

    Did you know we have a Happiness Guarantee?

    Our products make us happy, and we want them to make you happy too! If you aren’t 100% satisfied with your order, we want to make it right. Whether that means a replacement or finding something new for you to love, we’ll always do our best to take care of our babes.

  • What Size Should I Order?

    Our Happiness Guarantee has you covered if the sizing isn't quite right. Find more details in our FAQ below

  • How Do I Update my Subscription?

    You have the flexibility to customize your subscription based on your preferences each month.

    Want to try a new style or size? Need more undies this month? Click on the Subscription tab above, there, you'll see the option to Swap Style or Change Size.

  • Shipping

    Oops- BB HQ has a small delay in getting out orders for January. We will email tracking as soon as possible. XO

    After processing, we take 2-3 days to pack all orders. Once shipped, we will notify you via email and provide a tracking link. There will be a 3-5 day delay once tracking is received before it starts updating. Most orders arrive within 10 days once tracking is active.

  • How Can I Earn Rewards?

    Our Rewards program is currently being revamped and will be back later this month.

    Easy, babe!

    You can earn points by referring friends, making purchases or engaging with us on social media!

    Use your points to redeem for discounts, free undies & bralettes or other BB items (our socks are a member favorite!)

    Best part? We reward our babes for sticking with us by placing you in different "tiers" based on your total amount spent. Higher Tier = More Points Earned.

  • Returns/Exchanges

    We want you to love your products from BootayBag. While we don't accept returns due to the intimate nature of our products, we have you covered with our Happiness Guarantee. Check out our FAQ on this to learn more.

    Please note. We want to get your order to you ASAP so once an order is placed it can not be cancelled.

  • When Will I Receive my First Bag?

    After you've purchased your subscription, we will send you notification via email once your order has shipped. Orders purchased before our monthly processing date will go out with current subscription orders. Orders purchased after our monthly processing date will ship out in 3 business days.

    FYI, first time orders will only show in your Purchase History

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The Aspen Bralette

Matching Bottoms:

The Aspen Short found in Limited Edition

The Inspiration

Crafted in a supersoft, stretchy fabric that retains its shape, the Aspen Bralette is the perfect addition to your cozy wardrobe capsule. Aspen’s cropped cut and body-conscious design compliments your figure. With Aspen’s relaxed style, she’s the perfect matching set to wear on a self-care sunday (or literally any day of the week).

The Deets

All-over teddy-bear material is super soft to the touch!
Sheer lining added in front for optimized comfort (no nipples showing).
Fit: Unpadded, Pullover
Material: Polyester/Acrylic

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The Aspen Short

Found In Limited Edition:

4 Pair, Mix It Up, 1+2 Pair Always Thong, Matching Set

The Inspiration

The short plus top is our new favorite work-from-home outfit sure to keep you warm and comfortable in our stretchy and fuzzy fabric! These shorts are ready to move with you all day long while still retaining their shape! Not only perfectly made for winter weather by the fireplace, but will be a go-to set when summer rolls around again. Aspen is the soft essential set designed for fashion-forward lounging!

The Deets

Elastic waistband and drawstring allow for a custom fit while still prioritizing comfort.
All-over teddy-bear material that is super soft to the touch.
Inseam length: 3.5 inches

Material: Nylon/Spandex

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The Esme Bralette

Matching Undies Found In:

Esme Cheeky found in 4 Pair, 2 Pair Never Thong, Matching Set

The Inspiration

Heart it, love it. The Esme bralette is perfect to get you in the mood this Valentine's day! Esme’s sheer beige mesh with a heart pattern overlay is polished with a thick lace trim detail around the bust and adjustable shoulder straps. Heart pattern is fun and playful and matches with the Esme cheeky for a fun and flirty Valentine’s ‘fit!

The Deets

Double-lined sheer beige mesh
Adjustable shoulder straps

Fit: Adjustable Shoulder Straps/Unpadded
Material: Nylon/Spandex

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The Esme Cheeky

Found In:

4 Pair, 2 Pair Never Thong, Matching Set Fit: Mid-High Rise

The Inspiration

Go ahead, show a little cheek! The Esme Cheeky retains just enough coverage to still be considered a bikini, but with extra style and flair. A mix of mesh and powermesh blends comfort and style together, while the elastic strap waistband provides that perfect fit. This matching set is simple and sweet for a galentine’s sleepover or a fun Valentine’s date night.

The Deets

Delicate sheer mesh for all-day comfort and breathability.
Ultrasoft thin, elastic waistband that hugs you without digging in.

Fit: Mid-High Rise
Material: Nylon/ Spandex/ Cotton Gusset

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The Carla Bralette

Matching Undies Found in:

Grace Cheeky: 4 Pair, Mix It Up, 1+2 Pair Never Thong

The Inspiration

The Carla bralette drips with romance. This sexy, sleek design features lace cups, elastic bust band, spaghetti shoulder straps, and button loop closure in front, the Carla supports and flatters all shapes. The Carla is made in our soft, breathable micro mesh fabric, which feels like a second skin.

The Deets

Single-lined, see-through lace cups (*Butt.. we might just be wearing her as a top!)
New Button-and-loop front closures.

Fit: Fit: Unpadded/ Adjustable Straps/Pullover or Button Up front.
Material: Nylon/Spandex

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The Grace Cheeky

Found In:

4 Pair, Mix It Up, 1+2 Pair Never Thong

The Inspiration

Our Grace Cheeky Bikini is a reinvented classic. Featuring delicate floral embroidery front, and a sexy single-lined mesh bootay, the Grace Cheeky bares it all! She’s a super sexy cheeky that may just be our new favorite!

The Deets

Ultra-comfy elastic waistband straps will stretchy and stay put!
Microfiber power mesh made for breathability.

Fit: Mid-High Rise
Material: Nylon/ Spandex/ Cotton Gusset

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The Alia Thong

Found In:

4 Pair, 2 Pair Always Thong

The Inspiration

The Alia thong will be the sexiest undies in your drawer. She’s a jewel-toned g-string thong with lace front detail. With her adjustable waistband straps made of our soft elastic material, you’ll be hoping everyday is Valentine’s Day.

The Deets

Adjustable g-string thong has our signature ultra-comfy adjustable straps and gold hardware
Double-lined lace and powermesh front


Fit: High Rise
Material: Nylon/ Spandex/ Cotton Gusset

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The Harper Thong

Found In:

4 Pair, Mix It Up, 1+2 Pair Always Thong

The Inspiration

With clever design, comfort, and quality details, the Harper thong is sure to become one of your favorites. She’s buttery soft and has a stretch lace waistband that won't dig in or lose its shape. Strikingly simple and wonderfully versatile, the Harper pairs perfectly with our Latte Bella Bralette!

The Deets

These undies are made of a special fabric blend that feels like silk, but has the durability and shape-holding power of microfiber.
Lace waistband lays flat under any outfit!

Fit: Mid-Rise
Material: Rayon/ Spandex/ Cotton Gusset

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New Collection Coming Soon

Stay tuned for our newest BootayBag collection!

Countdown until launch

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Want to be notified of monthly drops?

Text BOOTAY to 833-227-8815
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Now that you’ve got those undies, we’d like to know how we did!

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