Privacy Policy

PRIVACY POLICY


At BootayBag we are people, too. And like all people, we like privacy. We won’t share or sell your personal information.. In general terms, we collect information so we can ship your BootayBags to you and improve our website and products.

BootayBag collects information (such as your name, shipping and billing address, credit card number, email address, etc.) from you that we need to:

 

Process your order

Provide you with company support

Send you newsletters and special BootayBag offers

BootayBag will set and access our own cookies on your computer to allow you to purchase on our site.

 

BootayBag may provide information collected by us with third parties to help process your order. 

BootayBag will not share or sell your personal information (e.g. your email address, your credit card information, your name, your address, etc.) to any third party for their independent use or benefit. Further, at your request, BootayBag will provide you with a copy of the information we have collected about you and, under certain circumstances, you may have that information removed.

Text Marketing and notifications:
By entering your phone number in the checkout and initializing a purchase, subscribing via our subscription form or a keyword, you agree that we may send you text notifications (for your order, including abandoned cart reminders) and text marketing offers. Text marketing messages will not exceed 30 a month. You acknowledge that consent is not a condition for any purchase. If you wish to unsubscribe from receiving text marketing messages and notifications reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you with in any of our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests will not be accounted as a reasonable means of opting out. Message and data rates may apply. For any questions please text HELP to the number you received the messages from. You can also contact us for more information. If you wish to opt out please follow the procedures above.

This version of our Privacy Policy was posted on December 3rd, 2020, and becomes effective on January 3rd, 2021. Future changes to this Privacy Policy may be made at any time by posting notice of the changes on the site, with the changes effective 30 days after BootayBag's posting of the notice. To ask questions about this policy or to remove your personal information from our database, please feel free to write us at hello@bootaybag.com.

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Frequently Asked Questions

Text Us! Text BBHELP to 833-377-8140

  • Track My Bag

    You can track your bag right within your customer portal! On the Subscription tab we have an active tracking bar to show you where your order is.

    If you are looking for more details click here or track on USPS directly.

    Please note, once shipped there is a 3-5 day black out period where your tracking will not update. Once scanned in the US, tracking will update regularly.

    Most orders arrive within 10-13 days.

  • Happiness Guarantee

    Did you know we have a Happiness Guarantee?

    Our products make us happy, and we want them to make you happy too! If you aren’t 100% satisfied with your order, we want to make it right. Whether that means a replacement or finding something new for you to love, we’ll always do our best to take care of our babes.

  • What Size Should I Order?

    Our Happiness Guarantee has you covered if the sizing isn't quite right. Find more details in our FAQ below

  • How Do I Update my Subscription?

    You have the flexibility to customize your subscription based on your preferences each month.

    Want to try a new style or size? Need more undies this month? Click on the Subscription tab above, there, you'll see the option to Swap Style or Change Size.

  • Shipping

    After processing, we take 2-3 days to pack all orders. Once shipped, we will notify you via email and provide a tracking link. There will be a 3-5 day delay once tracking is received before it starts updating. Most orders arrive within 10 days once tracking is active.

  • How Can I Earn Rewards?

    Our Rewards program is currently being revamped and will be back later this month.

    Easy, babe!

    You can earn points by referring friends, making purchases or engaging with us on social media!

    Use your points to redeem for discounts, free undies & bralettes or other BB items (our socks are a member favorite!)

    Best part? We reward our babes for sticking with us by placing you in different "tiers" based on your total amount spent. Higher Tier = More Points Earned.

  • Returns/Exchanges

    We want you to love your products from BootayBag. While we don't accept returns due to the intimate nature of our products, we have you covered with our Happiness Guarantee. Check out our FAQ on this to learn more.

    Please note. We want to get your order to you ASAP so once an order is placed it can not be cancelled.

  • When Will I Receive my First Bag?

    After you've purchased your subscription, we will send you notification via email once your order has shipped. Orders purchased before our monthly processing date will go out with current subscription orders. Orders purchased after our monthly processing date will ship out in 3 business days.

    FYI, first time orders will only show in your Purchase History

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Leave Me Alone Bralette (and scrunchie)

Matching Bottom Found In:

Add-On Only (Leave Me Alone Jogger)

The Inspiration

The Leave Me Alone Bralette offers the support of a sports bra combined with a cotton comfort fit. Pair it with the matching jogger and add your favorite sneakers (or slippers) for a look that's all you, boo--no shirt necessary. Oh, and did we mention it comes with a matching scrunchie?

The Deets

Her breezy twist front and a peek-a-boo cut-out make this bralette a must-have statement piece. The bra’s adjustable straps give you coverage tailored to your exact fit!

Fit: Adjustable Straps, Pullover Style
Material: Bamboo, Cotton, Spandex

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Leave Me Alone Jogger

Found In:

Add-On Only. *Final Sale*

The Inspiration

Comfort meets style in our Leave Me Alone Jogger. These limited edition joggers are designed so you can get more out of your lazy days spent on the couch. This jogger’s relaxed-fit paired with a comfy, lived-in cotton material, makes for the ultimate cozy Fall fit.

The Deets

We truly thought of everything for this pair, including oversized pockets (duh). Stretchy, elastic ruffle waistband with drawstring. This live-in material is thick cotton for those cold nights!

Fit: Boyfriend cut. Oversized, High-Rise (or fold over the waistband for a low to mid-rise option!)
Recommendation: Runs large, please consider sizing down for a more true-to-size fit.
Material: Cotton, Spandex

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Logan Bralette (Black)

Matching Undies:

Carla Thong found in: 4 Pair, Mix It Up, 1+2 Pair Always Thong, Matching Set

The Inspiration

Who says you have to choose between comfort and style? The Logan Bralette is here to prove that you don't have to compromise. Logan is seamless under clothing while giving you the natural, rounded shape your everyday bra should.

The Deets

Logan’s buttery soft, no-show fabric is so smooth you’ll forget you’re even wearing a bra. She adjusts to three lengths for a comfortable rib fit. Her thick band creates a slimming silhouette to give you support and keep the girls secure.

Fit: Wireless, Back Hook-and-Eye Closures, Adjustable Straps, Unpadded
Material: Nylon, Spandex

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Carla Thong

Found In:

4 Pair, Mix It Up, 1+2 Pair Always Thong

The Inspiration

Meet your new go-to undies. The Carla Thong is our simple, lightweight, and breathable thong that you'll never want to take off. Workout? Date Night? This pair of undies has got your bootay covered with an all-day, secure fit that doesn’t dig into your skin. She’ll hug the shape of your body, following your every curve for optimal comfort.

The Deets

Carla’s four-way stretch material is lightweight and breathable. She’s the first (of many) BB undies that will have our newest feature: tear-off tags. (You’re welcome).

Fit: Low to Mid-Rise
Material: Nylon, Elastan, 100% Cotton Gusset

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Bella Bralette (Black)

Matching Undies:

Any of the October styles!

The Inspiration

Bella is back in her OG color-- black! Bella is your go-to bra to throw under that v-cut LBD for your next night out. Bella is a chic, sexy, and timeless drawer staple that gives you a barely-there feel with all-day support.

The Deets

Her mesh cups are soft, lightweight, and breathable. Unlike bulky bra padding, Bella’s outlining is designed to conceal your bra under any tee. Her supportive underwire gives you the lift and security you deserve.

Fit: Unpaddded, Sheer Mesh Cup, Supportive Underwire, Adjustable Straps
Material: Sheer Mesh, Nylon, Spandex

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Joanne Thong

Found In:

4 Pair, 2 Pair Always Thong

The Inspiration

Take a walk on the wild side in the Joanne thong. Joanne is our newest member in the animal print undies we have been rolling out this year! Her zebra print in our signature no-show material is paired with a thick lace waistband sure to unleash your wild side.

The Deets

Stay-in-place thong that has a little more coverage on the back. Joanne is the genuine mid-rise thong you have been begging for!

Fit: Low to Mid-Rise
Material: Nylon, Spandex, 100% Cotton Gusset

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Carla Cheeky

Found In:

4 Pair, 2 Pair Never Thong

The Inspiration

Slip into our newest super-soft and lightweight Carla Cheeky and experience the most breathable, body-hugging fit ever. She’s sleek, sexy, versatile, and oh-so-comfy with just the right amount of coverage.

The Deets

Slip into our newest super-soft and lightweight Carla Cheeky and experience the most breathable, body-hugging fit ever. She’s sleek, sexy, versatile, and oh-so-comfy with just the right amount of coverage.

Fit: Low to Mid-Rise
Material: Nylon, Elastan, 100% Cotton Gusset

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Annie Cheeky

Found In:

4 Pair, Mix It Up, 1+2 Pair Never Thong

The Inspiration

Annie is our cheekier Never Thong Pair this month in our classic no-show material. Her extra thick waistband is made of our stretchy lace material that lays flat under any outfit. Comfortable, cute, and durable, these undies are made to last and are always there to give you that extra boost of confidence!

The Deets

Front and back is our breathable, no-show material. She has a super stretchy waistband with all the details you love!

Fit: Low to Mid-Rise
Recommendation: Runs small to size, please consider sizing up for a mid to high-rise fit
Material: Nylon, Spandex, 100% Cotton Gusset

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New Collection Coming Soon

Stay tuned for our newest BootayBag collection!

Countdown until launch

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Want to be notified of monthly drops?

Text BOOTAY to 833-227-8815
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Tell Us What You Think

Now that you’ve got those undies, we’d like to know how we did!

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