The Tank Wiped Us Out!

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Frequently Asked Questions

Text Us! Text BBHELP to 833-377-8140

  • Did you know we have a Happiness Guarantee?

    Our products make us happy, and we want them to make you happy too! If you aren’t 100% satisfied with your order, we want to make it right. Whether that means a replacement or finding something new for you to love, we’ll always do our best to take care of our babes.

  • After you've purchased your subscription, we will send you notification via email once your order has shipped. Orders purchased before our monthly processing date will go out with current subscription orders. Orders purchased after our monthly processing date will ship out in 3 business days.

    FYI, first time orders will only show in your Purchase History

  • You have the flexibility to customize your subscription based on your preferences each month.

    Want to try a new style or size? Need more undies this month? Simply log in and view your subscription under the Subscription tab. There, you'll see the option to Swap or Change Size.

  • After monthly processing, we take 2-3 days to pack all orders. Once shipped, we will notify you via email. You can log into your account to see up to date tracking of your bag. Most orders arrive within 10 days after being shipped.

  • Easy, babe!

    You can earn points by referring friends, making purchases or engaging with us on social media!

    Use your points to redeem for discounts, free undies & bralettes or other BB items (our socks are a member favorite!)

    Best part? We reward our babes for sticking with us by placing you in different "tiers" based on your total amount spent. Higher Tier = More Points Earned. Check out the Rewards Tab in your account to see how many points you have and to learn more!

  • We want you to love your products from BootayBag. While we don't accept returns due to the intimate nature of our products, we have you covered with our Happiness Guarantee. Check out our FAQ on this to learn more.

    Please note. We want to get your order to you ASAP so once an order is placed it can not be cancelled.

  • Each month we curate a new monthly collection that includes 2 thongs, 2 cheeky undies, and a handful of limited edition items (like our monthly featured bralette!).

    4 Pairs Subscription :
    (Best Value!) Features all 4 pairs
    2 Pairs Subscription:
    Available in Mix It Up, Never Thong and Always Thong
    1 Pair Subscription:
    Available in Never Thong and Always Thong

Previous Styles

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Undies Size Chart

Short Size Chart

Size US Jean Size Euro Jean Size
XS/S 0-6 </=26
M/L 8-12 27-30
XL 12-14 31-32