It’s simple! Follow the steps below to get started:

1. Select your subscription type: 1-pair, 2-pair, or 4-pair.

2. Select your style preference (only for 1-pair and 2-pair subscriptions)

3. Select your size (x-small, small, medium, large, x-large)

4. (optional) Add a bralette to your order

5. Enter the address you with to ship to as well as your billing information

6. Wait for your BootayBag to arrive!

Absolutely!

There are a few things you should know, though. 

All changes must be made on or before the 14th of the month. 

All FIRST order changes must be completed by the BootayBag team. Please shoot us an email if you have a first order change request. 

Style and Size changes for prepaid subscriptions (3 month, 6 month or 1 year) must be made through the BootayBag team.

You can reach Customer Care at hello@bootaybag.com

Yes, it is completely free to join and cancel! We hate to see you go but you are always welcome to cancel your subscription any time before the 14th of the current month.

In order to create a customer account, please select " Log In" or the Person Icon from our homepage and then select "Create Account" on the left hand side. This will allow you to skip months, change your credit card information, update your address, and adjust your size and style preference.

For a shortcut, please use this link: https://bootaybag.com/account/login

It is likely that upon first subscribing with BootayBag, you checked out as a "guest" instead of creating an account. To log in, you will need to associate your guest subscription with an account. To do so, please see "How do I create a customer account?" or, use the link: 

https://bootaybag.com/account/login

Please use the same email address used when originally subscribing. 

You can expect to get one, two, or four pairs of undies based on your subscription and style preference of Mix it Up (combination), Never Thong or Always Thong. If you choose to receive all four pairs each month you will get both, the Never Thong and Always Thong bag. If you choose to receive the Matching Set you will get the monthly featured bralette along with one matching pair of undies. You can see previews of the month’s undies on Instagram, Facebook and our website.

Here at BootayBag we take pride in our charitable donations and love to spread the undie love! Did you know underwear is the most requested and least donated clothing item at women’s shelters? We’ve partnered with The Undies Project, Period Kits, and other local organizations to donate thousands of pairs to women in need on behalf of all of you. We can’t thank you enough!